general terms and conditions

1. Scope

These general terms and conditions  ("GTC") apply to the entire business of the company named below.


Overall responsibility/editorial office

Animal Police Association
Down tube road 3
8952 Schlieren ZH
079 269 31 30


Design and technical implementation of the website

Focus Internet

Down tube road 3

8952 Schlieren ZH

056 450 98 40                



2. Conclusion of contract

The contract is concluded by the confirmation of the company about the agreement concerning the purchase of products  and / or services by the customer. 

The contract is also concluded when the customer uses the services offered by the company and / or orders products via the online shop of the company or buys them directly.


3. Prices

Unless otherwise quoted, all prices are in Swiss francs (CHF). All prices are exclusive of any applicable value added tax (VAT).

The prices are exclusive of any other applicable taxes and exclusive of packaging and shipping costs.

The company reserves the right to change prices at any time.  The prices according to the price list of the company valid at the time of the conclusion of the contract shall apply.


4. Payment

The customer is obligated to pay the invoiced amount within  30 days from the date of invoice. 

If the invoice is not paid within the aforementioned payment period, the customer will be warned. If the customer does not settle the invoice within the set reminder period, he automatically falls into arrears. 

If the company also offers products for purchase, rent or other use via an online platform, it may also demand payment by electronic means as part of the ordering process (credit cards, Paypal or other payment systems). 


5. Duties of the company


5.1. Delivery / Delivery dates

Delivery will be made within the days specified at the time of purchase after receipt of the order. If delivery is not possible in time, the Company will inform the Customer within the working days stated at the time of purchase after receipt of the order and the new delivery date will be communicated. 


5.2. Service provision

Unless otherwise agreed, the Company shall fulfil its obligation by providing the agreed service. If no further provisions are agreed, the place of performance shall be the registered office of the Company. 


6. Obligations of the customer 

The Client is obliged to make all arrangements necessary for the provision of the service by the Company without delay. The Client shall make the arrangements at the agreed place at the agreed time and to the agreed extent. Depending on the circumstances, this may include the provision of appropriate information and documentation to the Company.     


7. Resignation

Both parties have the right to withdraw from the contract at any time. The other party shall be fully compensated for any expenses already incurred. Withdrawal at inopportune times is not permitted and any claims for damages remain reserved. 


8. Exchange 

An exchange of products is generally excluded.


9. Resignation

The customer has the right to revoke the contract within [...] days of sending the order in writing or implicitly by returning the products. To comply with the revocation period, it is sufficient to send the revocation or the product in time. In the event of a revocation, the customer shall bear the costs of the return shipment. In the event of an effective revocation, the services received by both parties shall be refunded. The products must be returned in their original packaging, otherwise the Customer shall fully indemnify the Company for any damage caused by the opening of the packaging or damage to the product.


10. Warranty

The statutory warranty provisions shall apply.

Any defect must be reported to the company immediately. It is up to the company to decide whether the defective product will be repaired or replaced. Only if a replacement or repair is not possible, the customer is entitled to a reduction or refund of the purchase price. The claim for reimbursement of costs in the case of third-party repairs is excluded. During the time of repair, the customer has no right to a replacement product


11. Liability

Liability for any indirect damages and consequential damages is excluded in full.

Liability for direct damage is limited to CHF [...]. This limitation of liability does not apply to direct damage caused by gross negligence or intent.

The customer is obliged to report any damage to the company immediately. 

Any liability for auxiliary persons is fully excluded.


12. Data protection

The Company may process and use the data recorded within the framework of the conclusion of the contract for the fulfilment of the obligations arising from the contract. The Company shall take the measures required to secure the data in accordance with the statutory provisions. The Client fully agrees to the storage and contractual use of his data by the Company and is aware that the Company is obliged and entitled to disclose information from the Client to these or third parties on the order of courts or authorities. If the Client has not expressly prohibited it, the Company may use the data for marketing purposes.


13. Changes

These terms and conditions may be amended by the Company at any time. 

The new version comes into force through publication on the company's website.


14. Priority 

These GTC take precedence over all older provisions and contracts. Only provisions from individual contracts, which still specify the provisions of these GTC, take precedence over these GTC.


15. severability clause

Should a provision of this contract or an annex thereto be or become invalid, this shall not affect the validity of the remainder of the contract. The contracting parties shall replace the invalid provision with a valid provision that comes as close as possible to the intended economic purpose of the invalid provision. The same shall also apply to any gaps in the contract.


16. Applicable law / place of jurisdiction

These GTC are subject to Swiss law. Insofar as no mandatory legal provisions prevail, the court at the registered office of the company shall have jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods (SR is explicitly excluded. 

Animal lover wanted in Mallorca!

We from the non-profit organisation Animal Police, which takes in stray, abandoned or injured animals from the street and nurses them back to health at the beautiful Finca Noah, are looking for support. Want to get involved on the ground in Mallorca and help rescue and rehome animals? Help with the construction of kennels and enclosures, look after the upkeep of the farm? Take care of the animals, feed them, play with them and take them for walks? There are many ways to make yourself useful with us.

Are you interested in supporting us and the animals? We look forward to receiving your application and will be happy to provide you with information: